What do your sellers really think about you?

Wednesday 18 May 2016  / Ruth Montia

You will be surprised. It’s not all bad, but it’s not all good either.

Estate agents are now beginning to understand the value of asking their clients for honest feedback. It takes 12 good reviews to negate one bad one, so it’s best to know what they think before they tell 12 others.

These are just some of the client feedbacks we get generally about their estate agents:

“x should have more understanding of the conveyancing process to help guide their clients”.

“y weren’t realistic enough with the time-scales of how long all this takes. It would have been nice if they had been better informed”.

We have a full list of common complaints from sellers and buyers against estate agents, so if you want to find out more in order to improve your service send me an email at –

aap@avrillo.co.uk